Wednesday, May 21, 2008

Introducing Pet Portals!

Now you can mange your pet's health care online!

Pet Portals are private, secure web pages that contain your pet's health information and are available as a free service from West Ridge Animal Hospital. You can use your Pet Portal to conveniently manage your pet's health online at any time of night or day.

What can I do with a Pet Portal?
- Remind yourself with an e-mail when to give that heartworm or flea preventive tablet. Medication Minders make it easy!
- Request refills of prescriptions- even when we're not open.
- Request an appointment.
- Print out your pets' vaccination record. If you ever forget to bring proof of vaccination to your boarding facility, just print out your pets' vaccination record from your PetPortal. Many facilities will accept this as proof of vaccination.
- use Pet Notes to easily create and print out pet health care instructions for pet sitters or kennel staff when you are out of town.
- Ask us questions or communicate your concerns via Pet Mail- an easy-to-use messaging system available only from your Pet Portal. Our staff monitors Pet Mail each day that we're open for business and will make sure that your questions are answered quickly.

How can I get a Pet Portal?
Just give us your e-mail address and you will receive a password by e-mail. To get your Pet Portal simply do one of the following:
- Visit our website and click the Pet Portal login button. Then follow the instructions you'll find under the "Want a Pet Portal?" header.
- Give us your e-mail address when you visit West Ridge Animal Hospital
- Give us your e-mail address when you next speak with us on the phone

How do I access my Pet Portal?
Visit West Ridge's website at www.wrah.net and enter your e-mail address and password in the Pet Portal login box. You can bookmark the login page but not your Pet Portal since it is a secure site.

What do you do with my e-mail address?
We use your e-mail address as your Pet Portal sign-in name. You have the option of receiving your pets' service reminders by e-mail. We also use e-mail to contact clients about important practice and animal health news, such as information about Lyme Disease or Leptospirosis. We do NOT sell your e-mail address or give it out to any other company.

So don't delay- start managing your pets' care with your Pet Portal today!

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